Boundless Possibilities

Ready to close the Engagement Capacity Gap, engage customers, and create differentiated experiences? From first impressions to putting your talent to best use, Verint opens your brand to boundless possibilities.

We Can Help

One Workforce – A Contact Center Without Walls

Learn why a One Workforce™ approach is more important now than ever. Join us September 27th for a fireside chat with Blair Pleasant, President & Principal Analyst, COMMfusion, and Dave Singer, VP, Go-to-Market Strategy, Verint.

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Why Verint

Customer engagement is the heartbeat of your brand. Verint helps you unlock customer engagement possibilities barely imagined a few years ago. We’re innovating so you can create differentiated experiences and drive new insights.

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What Verint Offers

Drive personalized, proactive connections. Seamlessly manage your workforce of humans and bots. Create a CX-focused culture across your business. Harness data to drive insights and action. Gain the clarity you need to elevate your customer engagement.

The Total Economic Impact of Verint Digital-First Engagement

This new independent study from Forrester Research found that in a three-year timeframe, a composite organization realizes a 271% return on investment with a payback period of less than six months.
In the study, you’ll hear from Verint customers who are using Verint Digital-First Engagement solution – ranging from intelligent virtual assistants and messaging bots to online communities and knowledge management – to drive personalized, proactive connections across channels.
Access the full report to see more findings and figures around the financial impact of these Verint solutions.
Download: The Total Economic Impact of Verint Digital-First Engagement
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Industry Recognition

Elevating Workforce Engagement

Google chose Verint in the cloud to help plan and manage its global workforce. With Verint’s forecasting and scheduling capabilities, Google ensures it has the right people in the right place at the right time.

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Today, Verint helps Google manage hundreds of millions of conversations every year.

Verint Cloud Platform

Leapfrog the competition with AI-powered tools built for the future of your workforce. Seamlessly provide your customers with the right experience at the right moment on their channel of choice.

Engage with your customers and employees to capture, analyze, and act on their feedback. Connect all of your interaction and experience data for analysis in a unified and cohesive way.

Explore the Platform