Welcome to the KANA Community!

Here, you will find thought leadership, insightful comments, tactical advice and how-to’s on current products. Use our Communities to partner with us, publish your successes, and get answers to your questions.

KGCS Evolved | Thinking
evolved | thinking is an informal forum for member of the KANA GCS and product marketing teams to share their perspectives on customer service and support trends, industry studies, best practices and topics central to improving customer service delivery. Now in its second year, the blog has attracted over 10,000 views since going live.

KANA Inside
KANA Inside is KANA’s forums dedicated to promoting information exchange between Kana customers. Use this community to share tactical information on current products, exchange tips and tricks, share successes, and help shape product direction.

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