Customer Care
Holiday Schedule
Please note the following holiday dates in 2010 for KANA offices. On these days, Standard Customer Care will not be available. To receive support on urgent (Priority 1) issues on these dates, consider purchasing a Premium Support agreement.
North America
Europe, Middle East and Africa
Asia Pacific
Japan
North America
| New Year’s Day |
Friday, January 1, 2010 |
| Memorial Day |
Monday, May 31, 2010 |
| Day off for Independence Day |
Monday, July 5, 2010 |
| Labor Day |
Monday, September 6, 2010 |
| Thanksgiving Holiday |
Thursday, November 25, 2010 |
| Thanksgiving Holiday |
Friday, November 26, 2010 |
| Winter Holiday |
Friday, December 24, 2010 |
| Winter Holiday |
Monday, December 27, 2010 |
Europe, Middle East and Africa
| New Year’s Day |
Friday, January 1, 2010 |
| St Patrick's Day |
Wednesday, March 17, 2010 |
| Good Friday |
Friday, April 2, 2010 |
| Easter Monday |
Monday, April 5, 2010 |
| Bank Holiday |
Monday, May 3, 2010 |
| Bank Holiday |
Monday, June 7, 2010 |
| Bank Holiday |
Monday, August 2, 2010 |
| Bank Holiday |
Monday, October 25, 2010 |
| Christmas Day |
Monday, December 27, 2010 |
| St Stephen’s day / Boxing day |
Tuesday, December 28, 2010 |
Asia Pacific
| New Year’s Day |
Friday, January 1, 2010 |
| Bank Holiday |
Saturday, January 2, 2010 |
| Bank Holiday |
Sunday, January 3, 2010 |
| Coming of Age |
Monday, January 11, 2010 |
| National Foundation Day |
Thursday, February 11, 2010 |
| Spring Equinox |
Sunday, March 21, 2010 |
| Showa Day |
Thursday, April 29, 2010 |
| Constitution Memorial Day |
Monday, May 3, 2010 |
| Greenery Day |
Tuesday, May 4, 2010 |
| Children's Day |
Wednesday, May 5, 2010 |
| Sea Day |
Monday, July 19, 2010 |
| Respect for the Aged Day |
Monday, September 20, 2010 |
| Autumnal Equinox |
Thursday, September 23, 2010 |
| Health Sports Day |
Monday, October 11, 2010 |
| Culture Day |
Wednesday, November 3, 2010 |
| Labor Thanksgiving Holiday |
Tuesday, November 23, 2010 |
| Emperor's Birthday |
Thursday, December 23, 2010 |
| Bank Holiday |
Friday, December 31, 2010 |
Japan
| New Year’s Day |
Friday, January 1, 2010 |
| Bank Holiday |
Saturday, January 2, 2010 |
| Bank Holiday |
Sunday, January 3, 2010 |
| Coming of Age |
Monday, January 11, 2010 |
| National Foundation Day |
Thursday, February 11, 2010 |
| Spring Equinox |
Sunday, March 21, 2010 |
| Showa Day |
Thursday, April 29, 2010 |
| Constitution Memorial Day |
Monday, May 3, 2010 |
| Greenery Day |
Tuesday, May 4, 2010 |
| Children's Day |
Wednesday, May 5, 2010 |
| Sea Day |
Monday, July 19, 2010 |
| Respect for the Aged Day |
Monday, September 20, 2010 |
| Autumnal Equinox |
Thursday, September 23, 2010 |
| Health Sports Day |
Monday, October 11, 2010 |
| Culture Day |
Wednesday, November 3, 2010 |
| Labor Thanksgiving Holiday |
Tuesday, November 23, 2010 |
| Emperor's Birthday |
Thursday, December 23, 2010 |
| Bank Holiday |
Friday, December 31, 2010 |
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